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  • Our Policies
    Shipping Policy Thank you for shopping with The Healerz. We aim to provide you with the best shopping experience, including efficient and reliable shipping services. Please review our shipping policy outlined below: Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. During high volume periods, processing times may extend, but we strive to keep delays to a minimum. Shipping Methods and Timeframes: We offer several shipping options based on your location and the items purchased. Standard shipping within the United States typically takes 3-7 business days for delivery. Expedited shipping options are available for faster delivery and are subject to additional fees. Shipping Costs: Shipping costs are calculated based on the weight of the package, destination, and chosen shipping method. Orders above a certain amount might qualify for free shipping (if applicable). Order Tracking: Once your order has been processed and shipped, a tracking number will be provided via email. You can use this tracking number to monitor the status and estimated delivery date of your package. Shipping Restrictions: We currently do not ship to PO boxes, APO/FPO addresses, or certain remote locations. Some items may have specific shipping restrictions due to size, weight, or legal regulations. Lost or Delayed Packages: In the rare event that your package is lost or significantly delayed, please contact our customer service team. We'll work with the shipping carrier to resolve the issue and ensure you receive your order promptly or arrange for a refund or replacement if necessary. Order Modifications and Address Changes: Please double-check your shipping address before placing an order as we're unable to modify addresses once orders are processed. Contact our customer service team immediately if you need to make any changes before the order is shipped. Holiday Shipping: During peak seasons or holidays, shipping carriers might experience delays. We recommend placing orders in advance to ensure timely delivery. Returns Due to Shipping Issues: If a package is returned to us due to an incorrect address provided by the customer or failure to collect the package, additional shipping charges may apply for reshipment. Contact Information: If you have any questions or need further assistance regarding our shipping policy, please contact our customer service team at Kenyotta.Johnson@yahoo.com.
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